Return Policy | Shipping Info

Before requesting a RMA#, please make to read below and make sure you have met the criteria for a returning an item.  All product returns must be accompanied by a Perfectly Bling RMA #, with the RMA number clearly visible on the outside of the shipping package.  RMA #'S can be requested via email (sales@perfectlybling.com)  Products returned, but not authorized with a RMA # will not be accepted as a return  and will be returned to the customer at the customer’s expense and shall not be reimbursed or credited. Returns must be sent via traceable carrier, for validation of receipt of goods and for insurance compliance.  Customer is responsible for shipping for returning items.  Once we have received the item and it is inspected for defects we will adjust shipping, if it is determined as a manufacturer defect.  If you would like to include a note with a description of the return and place it in the package it will process your return quickly.  All returns must be recieved  with in 30 days of purchase. ITEM MUST BE IN UNOPENED PACKAGING when returning item for refund.

All returns will be processed in a timely manner and credits will be applied to your account, once it has processed.  Once the items have been inspected and approved the refunds will process in 3-5 days.

 

ALL product returned will be assessed a 20% restocking fee (customer error), unless the return is the result of an error or product defect made by Perfectly Bling.  Product defect will be sent to quality control to determine if defect exist.  Customer will be responsible for shipping charges when returning items back to Perfectly Bling.

If the manufacturer assesses a fee exceeding 20%, the customer will be assessed the difference in addition accordingly.

All freight and shipping charges assessed to the return, are the responsibility of the customer, and will not be reimbursed by Perfectly Bling unless the return is a result of an error made by Perfectly Bling. 

 

Perfectly Bling will not accept return or issue credit for the following items (including, but not limited to):

• Undergarments (including but not limited to: underwear, socks, t-shirts, base layers)
• Boots/Shoes
• Caps/Hats
• Product with retail price marking of any type
• Opened packages or packages showing evidence of tampering
• Product not in original packaging, including case pack goods
• Worn or shopworn products• If the product states all sales are final

 

SHOES / FLIP FLOP RETURNS

Please allow a up to 10 business days for us to receive and process
your return. All returns MUST INCLUDE A  RMA# . Your credit card account will be credited upon processing of the returned item(s), and the credit should appear on your next statement. You will receive an emailnotification when we have finished processing your return.

Returned products are inspected by our Quality
Assurance department and the cost of the product will be refunded if the damage
is the result of a manufacturing defect or deviation from factory
specifications. Our liability is limited to reimbursement of the cost of the
defective product. We are not able to process returns for products that were:

    • Damaged
           by abuse or negligence (exposure to chemicals, caustic substances, open
           flame, high heat, sharp objects, etc)
    • Damaged
           by mususe or activities other than the intended purpose (use of running
           shoes for court sports or hiking footwear as work boots, etc.)

    We are not able to replace products damaged by normal wear and tear .

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Any special order products (including but not limited to): specific apparel fits, customization products, any apparel with custom embellishment, any hard goods requiring special embellishment.

Any item returned not in accordance with this written policy will not be accepted as a return or reimbursed, and will be returned to the customer at the customer’s expense and shall not be reimbursed or credited.

 

All of our rhinestone items are hand pressed and set and occassionally some stones may come loose.  In the event you have some loose stones we will send your replacement stones for your item.  We carefully check each and every items shipped, but occassionally we may over look a missing stone or loose stone,  We will ship you replacement stones for your items if needed with instructions.  These things are quick and easy to fix. 

 

Perfectly Bling Shipping and Order Processing

 

We will try and have your ordered processed and ship as soon as possible. Some orders may take 3-5  business days to process and complete before order is shipped.  Please verify your shipping address.   If the shipping software does not verify the address as a deliverable address in the system, we  will ship to the billing address if it can be verified.  Once we have shipped the items we are not responsible for the post office other than to verify it was delivered to the address.  If you have concerns of not being home when your package is delivered we recommend you put a request to hold your packages thru the post office and pick them up there.

Any out-of-stock conditions not originally noted on the order receipt will be communicated to the customer via phone or email either the 48 hours of the start of the business day following date the order was placed.  Orders placed on weekends or holidays will be processed on the next business day. Orders are processed in the order in which they were received; usually the next business day. If an product is sold over the weekend our database will not update until Monday morning.  In some case a item may be out of stock and we will notify the customer as soon as possible.  

Our flat rate shipping takes 3-4 days to arrive once it leaves our facility.  If you are needing a specific date for your order to arrive and need it expedited you may want to select UPS 2nd day air  or Next day air shipping options or whichever shipping options meet your needs. If you have any questions regarding the shipping or order processing please contact us by selecting contact us

 

Perfectly Bling BackOrder Policy

 

Perfectly Bling will notify the customer as quickly as possible when a product has been placed on backorder.  We strive to keep inventory amounts current on our site.  We process orders by the date we received them.  In some instances we may have 1 product left and when an order comes in the same day for the same item, we will process them by the time stamp they were received in our system.  We can issue a refund for the backorder product if you wish to receive one or we can switch it to another product if you choose.  We will issue a refund to the credit card or send a check payable to the credit card holders name and the billing address listed for the credit card.  Refunds may take up to 7-10 business days to process depending on each case.  If you receive a refund the amount and shipping will be adjusted as per our shipping policies.